Privacy notice

I. Basic provisions

1. The administrator of the personal data pursuant to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: "GDPR") is FALLENS AIRSOFT s.r.o., ID No. 17496501, with registered office at Na Bezděkově 1738, Benešov, 2656 01 (hereinafter: "Administrator").

2. The contact details of the administrator are

  • address: Na Bezděkově 1738, Benešov, 2656 01
  • email:
  • phone: +420 605 312 553

3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

4. The Administrator has not appointed a Data Protection Officer.

II. Sources and categories of personal data processed

1. The administrator processes personal data that you have provided to him/her or personal data that the administrator has obtained on the basis of the fulfilment of your order.

2. The administrator processes your identification and contact data and the data necessary for the performance of the contract.

3. If you have freely given us your consent, then the administrator processes your email and the date of your consent to send you commercial communications of goods offered in the e-shop

III. Lawful reason and purpose for processing personal data

1. The lawful reason for processing personal data is

  • the performance of the contract between you and the administrator pursuant to Article 6(1)(b) GDPR.

2. The purpose of the processing of personal data is

- processing your order and exercising the rights and obligations arising from the contractual relationship between you and the administrator; when placing an order, personal data is required that is necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data, it is not possible to conclude the contract or its performance by the administrator.

- We determine your satisfaction with your purchase by means of e-mail questionnaires within the framework of the Verified by Customers program, in which our e-shop is involved. These are sent to you every time you make a purchase with us, unless you refuse to receive them in accordance with Section 7(3) of Act No. 480/2004 Coll. on certain information society services. The processing of personal data for the purpose of sending questionnaires within the framework of the Verified by Customers programme is carried out on the basis of our legitimate interest, which consists in determining your satisfaction with your purchase with us. We use the processor, the operator of the portal, to send questionnaires, evaluate your feedback and analyse our market position; we may pass on information about the goods you have purchased and your e-mail address to for these purposes. Your personal data is not passed on to any third party for its own purposes when sending email questionnaires. You can object to the sending of email questionnaires within the framework of the Customer Verified programme at any time by rejecting further questionnaires using the link in the email with the questionnaire. If you object, we will not send you the questionnaire any further.

3. There is no automatic individual decision-making by the administrator within the meaning of Article 22 GDPR.

IV. Data retention period

1. The administrator stores personal data

  • For the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the administrator and to assert claims arising from this contractual relationship (for a period of 15 years from the termination of the contractual relationship).
  • In the case of consent to receive commercial communications, the email will be stored for 5 years.

2. After the expiry of the retention period, the administrator shall delete the personal data.

V. Recipients of personal data (subcontractors of the administrator)

1. Recipients of personal data are persons

  • involved in the delivery of goods/services/making payments under the contract.
  • providing marketing services.

2. The administrator does not intend to transfer personal data to a third country (non-EU country) or an international organisation.

VI. Cookies

1. The administrator uses cookies on this website, which are used for the purpose of measuring website traffic, targeting advertising, customizing the display of the website.

Cookies for measuring website traffic and customising the display of the website are processed on the basis of the legitimate interest of the company. Cookies for advertising targeting are processed on the basis of your consent.

2. The data obtained by the operator in this way may be made available to other processors, in particular the operators of Google and Seznam services and platforms.

3. The website can also be used in a mode that does not allow the collection of data about the behaviour of visitors to the website.

4. The collection of data on the behaviour of visitors to the website is activated by the website visitor's initiative, expressed by actively checking the "I understand" option following the warning at the bottom of the website, which reads as follows: "This website uses cookies for analysis and operation, by using this e-shop you consent to the use of cookies. "

5. You can withdraw your consent to the collection of cookie data for marketing purposes at any time by changing the settings of your browser.

6. The cookies collected are processed primarily by Google Analytics, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

7. The cookies collected are then used by Google Inc. in accordance with its Privacy Policy, available at

VII. Your rights

1. Under the terms of the GDPR, you have

  • the right of access to your personal data under Article 15 GDPR
  • the right to rectification of personal data pursuant to Article 16 GDPR or restriction of processing pursuant to Article 18 GDPR
  • the right to erasure of personal data pursuant to Article 17 GDPR
  • the right to object to processing under Article 21 GDPR
  • the right to data portability under Article 20 GDPR
  • the right to withdraw consent to processing in writing or electronically to the address or email of the administrator specified in Article III of these Terms and Conditions

2. You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VIII. Personal data security conditions

1. The administrator declares that it has taken all appropriate technical and organisational measures to safeguard personal data.

2. the administrator has taken technical measures to secure data storage and storage of personal data in paper form.

3. the administrator declares that only persons authorised by him have access to the personal data.

IX. Request for deletion of personal data

If you wish to delete your personal data from our website, please send the below completed text to

Marking of the addressee:
Na Bezděkově 1738
Benešov 256 01
Czech Repulic
ID: 17496501

In accordance with Article 17 of the GDPR, I ask you to delete my personal data. I believe that you are processing my personal data in a way that is contrary to the GDPR. In particular, I see the unlawfulness of your actions in the fact that: (description of the defective behaviour).................................................

I therefore ask you to delete my personal data that you are processing and to confirm that this has been done. Please send the requested message to: .............................

Name and surname of the data subject

X. Final provisions

1. By submitting an order from the online order form, you confirm that you are aware of the privacy policy and that you accept it in its entirety.